---
title: "Troubleshooting"
description: "This section is aimed at collecting common issues users have to provide quick debug solutions."
---

<Accordion title="I run `edr report` and get an empty report">
  
If you get an empty report, there are several steps to understand what went wrong and try and fix it.

**1. Validate elementary dbt package is deployed and working:**

- **Check that dbt package version is the latest**

- Refer to the [dbt package installation guide](/oss/quickstart/quickstart-cli-package#step-by-step-install-elementary-dbt-package), and validate that your version in packages.yml is the one mentioned there. If not, upgrade and run `dbt deps`. Make sure to execute `dbt run --select elementary` for the package tables to be created.

- **Check if the table `elementary_test_results` exists and has data**
- If the table does not exist - refer to the [dbt package installation guide](/oss/quickstart/quickstart-cli-package#step-by-step-install-elementary-dbt-package). Make sure to execute `dbt run --select elementary` for the package tables to be created.
- If the table exists but has no data - Did you execute `dbt test` since deploying the package and creating the models?
- If yes, make sure the table was created as an incremental table (not a regular table or view).
- If not, there is a materialization configuration in your `dbt_project.yml` file that overrides the package config. Remove it, and run `dbt run --select elementary --full-refresh` to recreate the tables. After that run `dbt test` again and check if there is data.

- Still no data in the table? Reach out to the elementary team at [#support](https://elementary-data.com/community) on Slack.

**2. Validate that the CLI was properly installed**

- **Check the CLI version is the latest**

- Use the command `pip show elementary-data` to detect your version, and validate that it is the [latest one](https://github.com/elementary-data/elementary/releases/latest). If not, run
  `pip install elementary-data --upgrade`.

- **Try to force update the CLI internal packages**
- Run the CLI with the flag for force updating the packages:
  `edr report -u true`

**3. Validate that the CLI has a working connection profile**

- **Check that the connection profile exists in the right path and format**
- **Check that the connection profile points to the elementary package schema**

**4. Still not working? Collect the following logs and reach our to the elementary team at [#support](https://elementary-data.com/community) on Slack**

- **edr.log** - Created on the execution folder of the CLI.
- **dbt.log** - Created under the package location at
  `/site-packages/monitor/dbt_project/logs/dbt.log`
  You can find the full path of the package location using
  `pip show elementary-data`.

</Accordion>

<Accordion title="Error: `cannot insert into a view`">
  
Elementary dbt package includes macros that run insert commands to some of the models.
This error means that these models were materialized as views, and not as tables.
The reason for the error is probably a configuration on your `dbt_project.yml` file, under the key `materialization`.

```
## In your dbt_project.yml
## This is causing the problem:

models:
  materialization: <some_config>
```

We recommend moving this config to be strictly for models in your package, or else it will override the materialization of packages:

```
## Change to this:

models:
  your_project_name:
    models:
      materialization: <some_config>
```

</Accordion>

<Accordion title="Error: `command not found: edr` on macOS">
  
In Python on macOS, when you _globally_ install a package that has executables, such as Elementary's `edr`, it places the executable in a location that is **not** under the **default** `PATH` which is the environment variable that is used for executable lookups. Here's an example of the warning you might receive upon running `python3 -m pip install elementary-data`.

```shell
$ python3 -m pip install elementary-data
...
WARNING: The script edr is installed in '/Users/user/Library/Python/3.8/bin' which is not on PATH.
  Consider adding this directory to PATH or, if you prefer to suppress this warning, use --no-warn-script-location.
...
$ edr
zsh: command not found: edr
```

As you can see, `edr` is not found by default upon installation.
There are multiple ways to solve this.

1. Use the absolute path.

```shell
$ ~/Library/Python/3.8/bin/edr
    ________                          __
   / ____/ /__  ____ ___  ___  ____  / /_____ ________  __
  / __/ / / _ \/ __ `__ \/ _ \/ __ \/ __/ __ `/ ___/ / / /
 / /___/ /  __/ / / / / /  __/ / / / /_/ /_/ / /  / /_/ /
/_____/_/\___/_/ /_/ /_/\___/_/ /_/\__/\__,_/_/   \__, /
                                                 /____/

Usage: edr [OPTIONS] COMMAND [ARGS]...

  Open source data reliability solution (https://docs.elementary-data.com/)
...
```

2. Edit your shell's configuration file(`~/.zshrc`) and append Python's library path.

```
export PATH=$PATH:$HOME/Library/Python/3.8/bin
```

3. Use Python's [virtual environment](https://docs.python.org/3/tutorial/venv.html#creating-virtual-environments).

</Accordion>

<Accordion title="Error: `command not found: edr` on Windows">
  
If you got a message `Successfully installed elementary-data` but get a `command not found` error, it is probably because of a missing path in your environment variables.

Look for a warning in your terminal saying:
`Warning: the script edr.exe is installed in '<path>' which is not on PATH`

This is the path that needs to be added to your windows env vars, run:

```
set PATH='%PATH%;<path from error message>'
```

After that restart your CMD and try `edr` again.

</Accordion>

<Accordion title="Error: No such command 'monitor'">

This means the installation was not completed successfully. This is usually a Python dependencies issue.

Please try installing again on a clean virtual env:

```shell
pip install virtualenv
python3 -m venv virtualenv_elementary
source virtualenv_elementary/bin/activate
python3 -m ensurepip --upgrade
python3 -m pip install --upgrade pip
python3 -m pip install elementary-data
python3 -m pip install elementary-data[<adapter>]
```

</Accordion>

<Accordion title="WARNING - Installed package 'elementary' is overriding the built-in materialization 'XXX'">
  <Snippet file="dbt-18-materializations-common.mdx" />

  The warning above may appear in one of the following two cases: 
  * If you are using the most recent version of dbt 1.6 or 1.7 - this warning will appear by default, since it indicates the aforementioned behavior change in dbt 1.8.
  * If you are using dbt 1.8 and above, this warning will NOT appear by default, however it will start appearing once you set the flag `require_explicit_package_overrides_for_builtin_materializations` to `false` 
  as required in the [dbt package installation guide](/oss/quickstart/quickstart-cli-package#step-by-step-install-elementary-dbt-package).

  In either case, please ignore it for now. This is a temporary measure and we are working with the dbt team on a [longer term solution](https://github.com/dbt-labs/dbt-core/issues/10090).
</Accordion>

<Accordion title="I changed the training period but the results are the same">

Elementary tests have a var named `training_period`.
If you change it after executing elementary tests, you will need to run a full refresh to the metrics collected. This will make the next tests collect data for the new `training_period` timeframe.
The steps are:

1. Change var `training_period` in your `dbt_project.yml`.
2. Full refresh of the model 'data_monitoring_metrics' by running ` dbt run --select data_monitoring_metrics --full-refresh`.
3. Running the elementary tests again.

If you want the Elementary UI to show data for a longer period of time, use the days-back option of the CLI:
`edr report --days-back 45`

</Accordion>

<Accordion title="I want to disable elementary models and / or tests temporarily">
  
If you want to prevent elementary tests from running the simplest way is to exclude the tag that marks all of them in your dbt command:

```shell
dbt test --exclude tag:elementary-tests
```

If you add the following to your dbt_project.yml, elementary models will not run and elementary tests will be executed but will do nothing and always pass.
```shell
models:
  elementary:
    enabled: false
```

</Accordion>

<Accordion title="My problem is not listed here">

If you're experiencing issues of any kind, please contact us on the [#support](https://elementary-community.slack.com/archives/C02CTC89LAX) channel.

</Accordion>

## Other issues?

Ask us on [Slack](https://elementary-data.com/community), we are very responsive!
